Info Commons Help Desk

• Their help desk is on the ground floor of the Robarts Library. Their telephone number is 978-help(4357) Their knowledge base has suggestions for many technical questions about using computers and other devices.
• The IC Help Desk, serviced by two full time IC Officers and a team of student helpers, provided technical assistance to IC users. All IC team members are graduates or students of computer programs. The Help Desk faced the IC area, with the Reference and Information Counter in close proximity. It opened 69 hours a week during the semesters.

1. Epi Info Help Desk
2. Info Commons Help Desktop

The purpose of the Information Commons is to guide you through your time at Gateway, supporting you at every step of the way. Information Commons are.

The Design Help Desk offers free advice to all students, faculty and staff at the University of Washington who want to improve their visuals for presentation and publication. Clients can bring any visual work related to their research or teaching—including figures, diagrams, data plots, presentations and posters—and receive help from a designer on staff. Design consultants are graduate students or senior undergraduates in the from the UW School of Art, Art History and Design. We can help you. Design figures and diagrams. Visualize data. Create posters and slides.

Click on the black arrow to open the chat in a new window. If we’re not online, please email us at urilibrarian@gmail.com. Please allow 2-3 business days for a response. Reference librarians are available to assist library users in finding and evaluating information. Reference & Research Help Desks Help in using the Libraries and their resources, print and electronic, is offered at the Info & Research Help Desk in the Robert L. Carothers Library & Learning Commons in Kingston, the URI Providence Campus Library, and the Pell Marine Science Library. Answers to specific questions which can be found in standard reference sources are also provided.

Reference librarians also provide live chat assistance via. Reference & Research Help Phone Numbers Robert L. Carothers Library & Learning Commons, Kingston. 401.874.2653.

Epi Info Help Desk

Providence Campus Library, Providence. 401.277.5130. Pell Library, Narragansett. 401.874.6161. Hearing-impaired users may reach any Reference Desk through the Rhode Island Telecommunications Relay Service by dialing 711 or 1-800-745-5555 (TTY). Library orientations and instruction Reference librarians offer library orientations and “bibliographic instruction” — sessions on methods of research, sources of information, and the evaluation of information. For more information, please see the page.

Info Commons Help Desktop

Library User Guides Reference librarians also create to electronic databases and other Library materials. Access to other libraries and their collections If a library user needs a resource not owned by the URI Libraries, a reference librarian can assist the user in determining which libraries have the resource. When appropriate, the reference librarian will give the library user a letter of introduction to the other library. (Many libraries require such a letter for access, for example Roger Williams Law Library.) Alternately, a reference librarian will instruct the library user in requesting the material through the Library’s Interlibrary Loan service.

Faculty and professional staff on continuing appointment may apply for a Consortium of Rhode Island Academic and Research Libraries (CRIARL) borrowing card. Please see the CRIARL Borrowing Card Policy for details. Reference Student Assistants Each semester the Reference Unit in the University Library, Kingston, employs a number of graduate students from the Graduate School of Library and Information Studies. Reference Student Assistants assist in providing reference services, in teaching library instruction and information literacy, and with other projects as assigned. Students who are interested in employment as a Graduate Student Assistant should contact Peter Larsen at plarsen@uri.edu or (401) 874-4637. Contact information The Head of Reference in Kingston is Peter Larsen.

He can be reached by e-mail at plarsen@uri.edu or by telephone at (401) 874-4637. For more information about reference services at the Providence Campus, please contact Joanna Burkhardt at (401) 277-5133 or jburkhardt@uri.edu. For reference services at the Pell Library, call (401) 874-6161.